Services

Within the dome, lifts and ramps are conveniently available to ensure easy access to different areas. The dimensions of the ramps have been carefully adapted to wheelchairs to allow smooth and unhindered movement. In addition, some pathways have separate lanes along cobblestone surfaces to provide an accessible route for wheelchair users.

To meet the needs of wheelchair users, special functions have been integrated into the revolving doors. These doors are labelled with a wheelchair symbol to indicate their accessibility. They are programmed to turn more slowly to give people in wheelchairs enough time to pass through comfortably.

Specially designed toilets with showers are available to meet the needs of wheelchair users. The door handles of the wheelchair-accessible toilets are positioned lower on the doors so that guests in wheelchairs can open them easily.

Larger changing cubicles are also available to ensure sufficient space when changing clothes.

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For guests who require a wheelchair during their stay, we offer wheelchair hire for a fee of €5 and a deposit of €50. This service provides additional comfort and accessibility for people who require temporary mobility assistance.

A pool lift is available in our South Sea area, which is expertly operated by our friendly staff. It allows you to dive safely into the water. There is also a chair lift near the pool, which offers you a convenient way to get to the sun terrace via a staircase. So nothing stands in the way of your water adventures!

Tropical Islands offers a free shuttle bus. It runs regularly to Brand station, the Tropical Islands Resort, Shop & Bistro, OHANA Town and the Tropical Islands hall. This bus is also equipped with a fold-out ramp to make it easy for wheelchair users and baby carriages to get on and off.

Reserved parking spaces: Our designated car park is reserved exclusively for guests with a valid parking permit. It is located in the immediate vicinity of the entrance so that people with physical disabilities only have to walk a short distance.

Spaciousness: The car parks in this area are larger to give guests enough space to get in and out comfortably. We want to make sure that you can park your vehicle stress-free.

No additional charges: There are no additional charges for using the designated car park. We believe that accessibility should be inclusive and easily accessible without incurring additional costs.